Our further promise to you

Some of our products come with a 30 Day Money Back Guarantee, additional to your Lifetime guarantee.

Any time, you see the icon below on packgaing or our website states the product has a 30 Day Money Back Guarantee,  you can be assured that we mean it. 

RACO 30 Day Money Back Guarantee

If you don’t love your new RACO product as much as we do, you can return to the product to us for a full refund within 30 day of purchase. That's right, simply return the product to us for a full refund.

The guarantee is subject to:

  1. Being offered to the original purchaser of the product only;
  2. Is valid for 30 working days from the date of purchase; and
  3. Proof of purchase is required to ensure validity of the claim.



Although we are confident you won’t need to, any claims for the 30 Day Money Back Guarantee must be made with proof of purchase and sending the actual product to us.


Please complete this enquiry form below and our Customer Service team will get back to you as soon as possible with next steps.